Privacy Policy
Hair Snob Collection, LLC
Your privacy is very important to us. This Privacy Policy explains how Hair Snob Collection collects, uses, discloses, and protects your personal information when you visit or make a purchase from our website.
By using our website, you consent to the data practices described in this policy.
1. Information We Collect
When you visit our site or make a purchase, we may collect the following information:
- Name, billing address, shipping address
- Email address and phone number
- Payment information (processed securely through Hair Snob Collection website and third-party payment providers)
- Order history and purchase details
- IP address, browser type, and device information
Illinois SMS/MMS Marketing Terms involve getting consent (opt-in), clear opt-out (STOP, HELP), message/data rates, MMS/SMS flexibility, and user honesty (correct number/info), adhering to federal TCPA rules and state laws like the Illinois Uniform Electronic Transactions Act (UETA) for binding e-signatures, with specifics varying by company but generally covering marketing/promotional content, frequency, and privacy (no sharing number).
Key Elements of SMS/MMS Terms & Conditions:
-Consent (Opt-In): You must affirmatively agree (e.g., text START, fill a form) to receive messages, and consent isn't required for purchase.
-User Identification: You confirm the number is yours, and you must notify Hair Snob Collection if it changes.
-Message Content: Expect promotional, transactional (reminders, customer service, etc), or marketing messages.
-Frequency & Cost: Varies, but "message and data rates may apply," and frequency can differ (e.g., max 5/day).
-Opt-Out: Reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to opt out; email/verbal requests usually don't count.
-Support: Text HELP for assistance.
-MMS Disclosure: Multimedia messages (MMS) might be sent; if your phone lacks MMS, you'll get standard SMS.
-Privacy: Your number isn't sold/shared with third parties for marketing.
-Prohibited Content: No harassment, hate speech, viruses, or HIPAA-protected info.
-Legal Basis (Illinois): Illinois UETA makes these electronic agreements legally binding, notes.
(FBFM - Illinois based):
- FBFM (Illinois): Uses terms like "you accept and agree to these SMS Mobile Messaging Terms and our Privacy Policy," handles specific info, and limits frequency to 5/day, notes
2. How We Use Your Information
We collect and use personal information for the following purposes:
- To process and fulfill orders
- To communicate with you regarding your purchase
- To provide customer support
- To improve our website and services
- To prevent fraud and unauthorized transactions
- To comply with legal and regulatory requirement
We will identify the purpose of collecting personal information before or at the time of collection.
3. Consent
By providing us with personal information to complete a transaction, verify payment, place an order, or request customer support, you consent to our collecting and using it for that specific purpose only.
If we request your personal information for secondary reasons, such as marketing, we will ask directly for your express consent or provide you with an opportunity to opt out.
4. Disclosure of Information
We do not sell, trade, or rent your personal information. We may disclose your information only.
- To Hair Snob Collection and trusted third-party service providers necessary to operate our store
- When required by law or legal process
- To protect our rights, property, or safety
5. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
6. Accuracy of Information
Personal data should be relevant, accurate, complete, and up-to-date. Customers are responsible for ensuring their information is correct at checkout.
7. Security
We protect your personal information using reasonable administrative, technical, and physical security safeguards against loss, theft, unauthorized access, disclosure, copying, use, or modification. Payment information is encrypted and processed through Shopify’s secure payment gateways.
8. Cookies & Tracking Technologies
Our website uses cookies to enhance your browsing experience, analyze site traffic, and support Big Cartel functionality. You may disable cookies through your browser settings, though some features of the site may not function properly.
9. Third-Party Services
Third-party providers used by Hair Snob Collection will only collect, use, and disclose your information to the extent necessary to perform their services. We recommend reviewing Hair Snob Collection, LLC privacy policy for more information.
10. Your Rights (Illinois Residents)
Illinois residents may request access to, correction of, or deletion of their personal information, subject to legal and operational requirements.
11. Changes to This Policy
We reserve the right to modify this Privacy Policy at any time. Changes will take effect immediately upon posting to the website.
12. Contact Information
For questions regarding this Privacy Policy, please contact: @[email protected]
We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.